Work on a Work Order

An Asset Technician works on maintenance jobs and makes consumption registrations on the related Work Orders. Work Order tasks include:

• Complete the maintenance job described in the Work Order
• Create consumption registrations
• Post consumption registrations and close the Work Order (may be done by a Technician or a Manager)

You start by opening the Work Order.

1. On the role center > Activities section > My Work Orders, select Assigned to me to see your work list.
2. Select the Work Order in the list. On the Work Order Card > General section, various information regarding the Asset and the Work Order is shown.
3. Select Documents > Show Documents to see if there are documents attached to the Work Order that you must read before you start working on the job.
   1. If required, you can Upload Documents from your laptop, or Select Documents from D365BC document database and attach them to the Work Order, if required. You can also go to the Documents FactBox on the right side of the screen to see a list of documents.
4. If Item lines are added to the Work Order, go to the Items section > Manage > Show Documents to see if there are documents related to items/spare parts that you should read before you start working on the job.
5. On the right side of the screen, go to the Pictures FactBox to see if there are pictures or photos you must look at before you start working on the job.
6. Follow the description in the Instructions section and complete the maintenance job.
7. If your company uses Failure Registrations, refer to the Fault Management section to learn how to create Failure Registrations on a Work Order.
8. When you have completed the job, add your notes about the work in the Remarks field. Next step is to create consumption registrations.